Frantisek Friedl
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Professional Experience
Qualifications
Technical Skills
• Front-End Development Technologies: HTML, CSS (Bootstrap, MJML), JavaScript, React JS, Jinja, Liquid.
• Back-End Development: Ruby (Rails), Python, SQL.
• E-commerce tools: Exponea/Bloomreach, Klaviyo, WordPress, WooCommerce, Shopify, Google Tag Manager.
Education
• NEXT Academy Web Development with React JS and Ruby on Rails.
• BSc International Business with German with Hons from Warwick University.
• A-levels: Mathematics A*, Economics A, German Language A.
• AS-levels: Business Studies A, Extended Project A, Further Mathematics B.
• Other: Over 30 programming certifications mostly from Coursera and Udemy.
• Languages: Czech (native), English (bilingual), German (fluent).
Certifications
Commited to continuous education particularly in areas of technology and business.
Solution Architect at Klaviyo
Solution Architecture
• Ensured customer acquisition and product adoption by developing client relationships, managing sales projects and leading technical client conversations.
• Deployed email marketing campaigns generating double digit increases in client's revenue and other conversion metrices.
• Facilitated internal transition and onboarding of new team members via 1:1 mentoring.
• Designed and created technical training materials and delivered technical training to a team of 50 members.
• Regularly contributed to internal knowledge transfers by facilitating communication amongst teams and by preparing and sharing technical documentation.
Software Development
Conceptualised, designed and developed a Chrome Extension using React JS, which visualizes website information and monitors outgoing API calls.
Technology Consultant at Kollective
• Worked closely with account executives and provided technical leadership to a wide range of technical and non-technical audiences, including stakeholders at the C-level, whereby being responsible for 25%of the total customer acquisition in the EMEA region.
• Assessed customers' business and technology requirements, effectively demonstrated the company's solutions and assisted customers with product adoption through prompt and proper remediation of technical challenges leading to the development of lasting client relationships.
• Created technical proposals, RFP responses and technical reporting, leading to smooth product adoption and sales cycles as short as 4 weeks. Received Excellent feedback from customers and account executives on steady bases.
• Automated internal processes and developed productivity tools using Python and SQL. This has increased the capabilities of the technical field team and improved productivity as it eliminated the needto issue service desk tickets for commonly performed tasks. Further up-sell opportunities became possible due to widespread availability of accurate reporting on the platform usage, resulting from process automation.
Business Development
Developed strong client relationships with Kollective's potential and existing customers by providing expert and prompt technical assistance to clients in selecting the right Kollective solutions and implementing those in the most efficient manner; while also keeping communication up to date with internal stakeholders. As a result, clients were able to reap maximal benefits of the Kollective solutions enjoying over 90% bandwidth savings associated with the running of their Teams and Streams live events which has resulted in the development of new business opportunities; securing additional revenue for the company.
Config Validator
Automated internal processes and developed productivity tools using Python and SQL. This has increased the capabilities of the technical field team and improved productivity as it eliminated the need to issue service desk tickets for commonly performed tasks. Further up-sell opportunities became possible due to widespread availability of accurate reporting on the platform usage, resulting from
process automation.
Technology Solutions Specialist at Exponea
Integration of the Exponea platform with client’s systems by:
• Assessed clients' technical infrastructure, estimated project resource requirements and prepared personalized customer product demonstrations and SOWs leading to the on-boarding and successful retention of new clients.
• Designed appropriate data structures and integrated clients' internal and external systems with the company's solutions, resulting in consistently Excellent client satisfaction.
• Deployed personalized multichannel marketing campaigns, including AI driven product recommendations, leading to double-digit uplifts of clients' main marketing KPIs and generation of additional revenue for the company and its clients.
• Modified clients' user interfaces using HTML, CSS and JavaScript, leading to double-digit increases in marketing conversions and development of further business opportunities for the company.
• Developed personalized, responsive and cross-browser compatible digital assets which have reached millions of users and have generated additional revenue for the company and its clients by driving customer engagement.
• Developed new product features using front-end technologies while working extensively with crossfunctional stakeholders, leading to simpler product integration and better customer experience.
Data Wrangling
• Prepared an automated solution which scrapes and transforms financial data from the European Central Bank’s (ECB) website and makes them internally available to the financial department.
• Resolved a GDPR breach by analyzing and contrasting internal data logs with consent data using Python. Assessed the scope of the GDPR breach and reimported flagged files.
GTM Tracking Template
Designed and created an Exponea tracking template for Google Tag Manager. Assessed legal and financial impacts of the solution and deployed the solution to GTM.
Scoping and Implementation
Architected a solution whereby information would be exchanged between Exponea and a 3rd party software provider in order to generate personalised product recommendations. Created a detailed SOW covering both the high level overview of the integration as well as the low level details concerning the format of the data while accounting for technical and commercial constraints. Further adjusted business assets to reflect the newly obtained data.
Advanced Troubleshooting
Investigated and troubleshooted email marketing campaign which resulted directly in a five-figure weekly revenue increase for the client and has salvaged the company's relationship with the client with a consequent license renewal and a consultancy
upsell.
Introduction of new Development Framework
Identified the MJML framework as a suitable tool for the designing of email templates. Brought use of this framework into the company, created respective onboarding materials and introduced others to its use.
"Thank you very much for such a thorough and clear explenation for the risks as well as the feasibility! You have been a fantastic support to me and my colleagues."
Stuart Mail - Senior Client Solutions Analyst
"Thank you very much for all your work. It has been great working with you and you have been very helpful!"
Liseli Madiri - Customer Relationship Management Manager
"Thank you for all your efforts and for smashing the meeting. I honestly appreciate it so much!"
Lyndsay Pollock - lead Client Success Manager
Portfolio
Professional Portfolio - Shopify & WordPress Theme
Single Page Portfolio Theme.
Fully customizable using drag & drop.
Responsive & Mobile first design.
Endorment with testimonials.
Showcase your portfolio.
Social media sharing.
Project Tree - HTML template
Single Page Portfolio Theme.
Fully customizable using drag & drop.
Responsive & Mobile first design.
Advanced interactivity features.
Showcase your portfolio.
Social media sharing.
Professional Dental Practice
Single Page Theme.
Fully customizable.
Responsive & Mobile first design.
Advanced interactivity features.
Suitable for a professional practise.
Engaging.
Option Pricing
Carried out a research assesing the impact of volaitility estimators on option pricing.
Option Pricing
• Received £1000 grant to research Comparison of volatility estimators: from the perspective of option pricing.
• Gathered and cleaned data using DataStream and Python programming language.
• Analysed financial data using Excel and MATLAB.
• Concluded that the use of realized volatility results in a 38% smaller price forecasting error on average and presented the findings in a research poster.
Weblayers
Responsive modifications of clients' UI, data tracking, AB Testing and evaluation of conversion and uplifts.
Weblayers
• Modifying clients' UI, preparing Weblayers and tracking customer activity.
Dental Surgery
Designed and created a website for a successful dental surgery operating in the center of Prague.
Dental Surgery
• Gathered functional requirements from the client.
• Coded a responsive portfolio website using HTML, CSS, Bootstrap and JavaScript and deployed this to the production server.
• Available here.
Black Friday animation
Co-created and deployed a jQuery animation highlighting featured Black Friday products.
Black Friday animation
• Colaborated with the Front End team on developing the jQuery animation.
• Deployed the solution to client's site.
• Measured and evaluated conversion matrices.
• As a result, Exponea has been invited to implement further use cases and UX modifications.
Quantitative Investing
Designed a statistically robust investment algorithm by carrying out data mining search using evolutionary algorithms.
Quantitative Investing
• Received £1000 grant to research: The use of evolutionary algorithms in the design of investment systems.
• Gathered and cleaned financial data using Amibroker and IQFeed.
• Wrote a datamining script in AFL language, carried out datamining and analysed its results.
• Designed an investment algorithm with statistically proven robustness, generating abnormal returns: mean Sharpe Ratio of 3.31 and mean Recovery Factor of 3.25 across samples.
• The research poster was showcased at the International Conference of Undergraduate Research at the University of Warwick.
BinBerries
Created an application for the optimization of waste collection leveraging the power of analytics, Google maps API and a custom-made API for communication with waste-level measuring endpoints.
BinBerries
• Developed a full fledged application as a member of a team of 3; during a Programming Bootcamp.
• Responsible for the creation of an initial application prototype and creation and integration of external APIs including payment processing.
• Front-End technologies: HTML, CSS, JavaScript, Bootstrap.
• Back-End: Ruby (Rails), Python (Flask) for an external API, PostgreSQL.
• Integration: Git, Google API and others, Heroku
• Purpose of the application: An external sonic sensor determines the fill level of a container. This is then transmitted via an API to the core application and displayed on a map. It is possible to dynamically adjust collection route by excluding any container bellow its thrashold capacity whereby reducing waste collection costs. The application further enables advanced data tracking, visualisation and analytics to further optimise the logistical operation.
• Won a first place at a finalist competition.
• Available at: BinBerries